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This is a Video Caption<\/p>\n\n\n\nLine animations designed for the Club Marriott and HDFC microsite.<\/figcaption><\/figure>\n\n\n\nClub Marriott Website, Asia-Pacific<\/h2>\n\n\n\n The existing Club Marriott website was dated and lacked a logical content structure. Moreover, it was difficult for participating hotels to update and manage.<\/p>\n\n\n\n
<\/figure><\/figcaption><\/div><\/div> <\/figure><\/figcaption><\/div><\/div><\/div><\/svg><\/button><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n <\/figure><\/figcaption><\/div><\/div> <\/figure><\/figcaption><\/div><\/div><\/div><\/svg><\/button><\/svg><\/button><\/div><\/div><\/div>\n\n\n\nThe new website built on Adobe Experience Manager allows easier content management. Using AI and analytics tools, the website reorganises itself to create personalised user experiences. <\/p>\n\n\n\n
The website and mobile application were designed keeping this dynamic structure in mind. By using repeating visual systems, information can be easily shown, hidden or reordered based on visitor behaviour. By creating smarter content, we can assess user intent, thereby improving customer experience and sales.<\/p>\n\n\n\n
\n\u201cBy using repeating visual systems, we can easily reorder, show, and hide information based on visitors behaviour. By creating smarter content, we can assess user intent, thereby improving customer experience and sales.\u201d<\/strong><\/p>\n<\/blockquote>\n\n\n\nThe mobile application and website share a single content structure. Keeping the structure in mind, we designed layout variations for the app, making it more dynamic. <\/p>\n\n\n\n
We also designed and tested the website to be accessible for people with visual impairments. Learn more about accessibility guidelines here<\/a>.<\/p>\n\n\n\n <\/figure><\/figcaption><\/div><\/div> <\/figure><\/figcaption><\/div><\/div><\/div><\/svg><\/button><\/svg><\/button><\/div><\/div><\/div>\n\n\n\nThe new website is visually pared back, allowing the content to take centre stage. By keeping the layout neutral, we were able to make it aesthetically relevant for the spectrum of Marriott brands. By segmenting the ClubMarriott website into benefits, offers and properties, we made the program simple to understand and easy to navigate.<\/p>\n\n\n\n
The property page demonstrates the flexibility of the website. Accordions make it easy to add or remove sections, without compromising on usability. This dynamic structure also gives Marriott numerous cross-selling opportunities. <\/p>\n\n\n\n
The project involved various stakeholders from business, marketing, content, and implementation. We created style guides for the assets to avoid design breakdowns across the multiple teams.<\/p>\n\n\n\n
<\/figure><\/figcaption><\/div><\/div> <\/figure><\/figcaption><\/div><\/div><\/div><\/svg><\/button><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n <\/figure>\n\n\n\n <\/figure><\/figcaption><\/div><\/div> <\/figure><\/figcaption><\/div><\/div> <\/figure><\/figcaption><\/div><\/div><\/div><\/svg><\/button><\/svg><\/button><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Now Form has been working with Marriott International to rethink their pan-Asian digital assets. We worked with the TLC Group to identify ways to digitise Marriott’s offline processes and improve customer service.<\/p>\n","protected":false},"author":4,"featured_media":1053,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[15,16],"acf":[],"yoast_head":"\n
Marriott International - Now Form<\/title>\n \n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n \n \n \n\t \n\t \n\t \n